New online reporting system will give citizens the ability to file police reports online, providing better service, allocation of resources and reducing administrative costs
Providence, RI – The Providence Police Department today announced the deployment of the LexisNexis® Desk Officer Reporting System. The solution provides a fast and efficient online method for the community to report a variety of incidents that occur within city limits. Incidents that can be reported must not be an emergency, not involve known suspects, and must have occurred in Providence and be of a non-violent manner. Incidents that can now be reported online include reporting lost property, harassing phone calls, theft of mail or packages, fraudulent credit card use, identity theft, and vandalism. This new capability will increase efficiencies within the police department while enhancing services to the Providence community.
“Through a focus on innovation, Providence has become a city that works for all its residents,” said Mayor Jorge Elorza. “We are providing fast, efficient systems to residents in every neighborhood and this citizen reporting system continues that track. By investing in this type of technology we make sure our department has the tools they need to protect and serve our communities.”
“As a department, we believe in working with the people we serve to build a community of the highest quality for present and future generations,” said Colonel Clements. “We think that investing in technology, which gives our community members and citizens a better experience, is an important way to demonstrate our commitment.”
The LexisNexis Desk Officer Reporting System enables fast and efficient online reporting, providing these additional benefits:
- Reduces officer response time by approximately 10 to 30 percent
- Generates more accurate reports
- Provides online access to citizens 24 hours a day, 7 days a week
- Offers a web-based solution accessible on any Internet-enabled PC or mobile device
About LexisNexis Risk Solutions: LexisNexis Risk Solutions is a leader in providing essential information that helps customers across industries and government predict, assess and manage risk. Combining cutting-edge technology, unique data and advanced analytics, LexisNexis Risk Solutions provides products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy. LexisNexis Risk Solutions is part of RELX Group, a world-leading provider of information and analytics for professional and business customers across industries. Click here for more information on LexisNexis Desk Officer Reporting System.