In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Providence, Rhode Island, will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The City is committed to increasing opportunities for individuals with disabilities by facilitating full and equal participation in all aspects of civic life.
MAKE AN ACCESSIBILITY REQUEST
The Mayor’s Center for City Services (MCCS) provides the general public with information about accessible programs and services and acts as your liaison. MCCS works to coordinate speedy response to residents’ requests to make City programs and services more accessible to individuals with disabilities.
FILE AN ACCESSIBILITY GRIEVANCE
In accordance with the requirements of Title II of the ADA, the City has established a grievance procedure for individuals with disabilities. Complaints that a municipal program, service, or activity is not accessible to persons with disabilities should be directed to ADA Coordinator, Leonela Felix, Esq. or 401.680.5333.
File an online ADA Grievance Download a paper-based ADA Grievance
