Reset Your Network Password

• Browse to www.office.com
• Click the Sign In button
• Click the link: Can’t access your account?
  
• Select Work or School
  
• On the next page, enter your city email address and the characters you see below.
• Select the option to Text My Mobile Phone or Call Mobile Phone. Enter your phone number in the next box.
• You will receive a code via call or text at the number you entered. Enter this code in the next box.
• On the next screen, enter your new password and confirm it on the second line. The change may take up to 30 minutes to save across the network.