Creating a safe, well-connected community with a variety of affordable transportation options is an important part of our vision for Providence. Our E-Scooter Share Pilot Program, which supplements bus, bicycle, and other modes of transportation is an additional layer that builds toward that vision.
What is e-scooter share?
E-Scooter Share is a new electric scooter (e-scooter) share model emerging in cities across the country. Riders can rent and locate e-scooters using smart-phone applications provided by e-scooter operators. All e-scooter operators in Providence require riders to have a valid driver’s license or Municipal ID.
What is the E-Scooter Share Pilot Program?
Launched October 2018, Providence’s E-Scooter Share Pilot Program enhances existing transportation options by providing an easy, low-cost solution that connects riders to the first and last miles of their commute.
During the Pilot Program, permitted operators are responsible for meeting requirements specific to safety, distribution, maintenance, operations, parking, and data sharing as outlined in DPW regulations (updated 12-27-18). The application for a permit is available on the DPW website.
The City of Providence welcomes feedback on the E-Scooter Share Pilot Program, which continues through August 2019.
Input can be provided directly to Alex Ellis at .
How does e-scooter share work?
Download the company’s app you are interested in renting from (available on iPhone and Android devices).
Use the company’s app to find and unlock an e-scooter near you.
Park and relock your e-scooter when you finish your ride.
Where can I ride my e-scooter?
For the purposes of the pilot program, e-scooters can be operated on sidewalks or in the roadway. If on a sidewalk or on a blocked-off street, ride single file, go slow, and yield to pedestrians. If you ride on the roadway or in a bike lane, follow the rules of the road (e.g. stop at traffic lights, don’t operate under the influence) and ride no more than two (2) abreast. Riders must obey traffic laws and are encouraged to wear helmets. These regulations are subject to change depending upon the results of the pilot program.
Where can I park my e-scooter when I finish my ride?
When you finish your ride, make sure you park your e-scooter in a location that does not impede a pedestrian walkway.
E-Scooters should be parked upright near the curb of sidewalks, making sure to leave at least a 4-foot path for pedestrians to get by.
When parking your e-scooter, do NOT block:
• curb ramps
• fire hydrants
• building entrances
• shared use paths (e.g. the Woonasquatucket Greenway)
Also, please do not park your e-scooter on private property or in a vehicle travel lane or bicycle lane.
When can I reserve an e-scooter?
For safety reasons, scooters are unavailable for rent between sunset and sunrise, so take that into account when making your plans!
Are there age restrictions on who can reserve an e-scooter?
Yes. It varies by company, but some restrictions are 16+ and some are 18+.
How do I provide input on the E-Scooter Share Pilot Program?
The City is interested in hearing from you on how you think the Pilot Program is going. A survey is in development where you can provide your input directly. In the meantime, feel free to provide input by email to .
How do I contact e-scooter share vendors to share feedback or report an issue?
All scooters in the City are required to have 24/7 customer service contact information displayed directly on the scooter. Also, please note that per City permit requirements, any e-scooter reported for being parked incorrectly is required to be promptly re-parked in a correct manner or removed by the operator within two hours of receiving notice.Electronic Scooter Pilot Permit Application