Human Resources Hotline
The HR Hotline is a confidential method for reporting concerns and complaints. Before you submit a question, please review the frequently asked questions on the bottom of the page. Please note that the FAQs are intended to provide general guidance on the uses of the hotline.
Frequently Asked Questions
What is the HR hotline?
The HR hotline is a confidential way for employees to report workplace concerns without fear of retaliation. Managed by the Human Resources Department, reports are investigated and addressed promptly to mitigate liability to the City and prevent escalation. It is also a channel where suggestive idea, thoughts, and kudos can be communicated. The HR hotline promotes transparency, accountability, and trust.
Who can report to the HR hotline?
Any employee or public constituent can report to the HR hotline. It is considered a confidential and anonymous channel for reporting concerns or violations of ethical behavior, compliance with laws and regulations, or company policies. It can also be used as a tool to share positive ideas, or even give kudos to employees for their hard work.
How do I report an incident to the HR hotline?
To report an incident to the HR hotline, you can access it through phone or email, at 401-680-5714 or email@example.com. The hotline is confidential and anonymous, allowing employees to report concerns or violations of ethical behavior without fear of retaliation.
If reports are submitted to departments that would best be served via contact with the HR Hotline, please feel free to direct such individuals to the Hotline.
Will my report to the HR hotline be kept confidential?
Yes, your report to the HR hotline will be kept as confidential as practical. The hotline is designed to provide a safe and anonymous way for individuals to raise concerns or report without fear of retaliation. Reports are usually investigated and addressed discreetly.
However, in certain circumstances, such as when required by law or when there is a threat to health or safety, confidentiality may need to be breached. The specifics of confidentiality and how reports are handled may vary depending on the organization’s policies and procedures, so reviewing the guidelines before making a report is always a good idea.
What happens after I report an incident to the HR hotline?
After reporting an incident to the HR hotline, it is reviewed. If redirection to another channel or resource is necessary, it will be provided. If the matter reported is best handled at the department level it is communicated and extended, accordingly. An investigation may be conducted to determine its validity and severity. The organization could then escalate this to a further inquiry. Based on the outcome, the organization may take corrective measures, discipline employees involved, or report the incident to regulatory authorities.
Can I be retaliated against for reporting an incident to the HR hotline?
No. It is illegal for employers to retaliate against employees for reporting a legitimate incident to an HR hotline.
How can the HR hotline contribute to a positive organizational culture?
The HR hotline encourages transparency and accountability. For example, they can help identify potential issues early, prohibiting more significant problems and ensuring that employees are aware of the City’s commitment to ethics and values. The HR hotline also promotes trust and confidence, where an organization supports the culture of continuous improvement to be on top of ethical considerations. It may also serve as an additional channel though which employees can share their ideas, compliments, and input toward what the City can do in support of the workplace.